Checkstar Tech Blog: the reference point for garage professionals
The new Checkstar Tech Blog is a realitya valuable ally for the work of more than two thousand machine shop professionals throughout Italy The new Checkstar Tech Blog is a reality.
An online space that brings together more than two thousand industry professionals from all over Italy. The goal of the new blog is ambitious: to become the reference point for mechanical workshops for solving problems related to the automotive world.
ACCESS MODES AND FUNCTIONS
All workshops are provided with the necessary access credentials to be able to interact in the new digital space.
Here, professionals can - via the appropriate sections - formulate questions to other workshops in the network (BLOG) either directly to the Magneti Marelli technical area (ONLINE REQUESTS).
Experts will respond in two ways: by commenting on the articles posted, but also in real time, using the TECHNICAL CHAT always available.
TECH BLOG SECTIONS
The new Checkstar Tech Blog is divided into several sections. One of these is the BLOG, where you will find the Q&A archives, service info and the latest solved cases, as well as a list of events from the Magneti Marelli world.
The aim is to provide workshops with a single access point for various services and to achieve this, the list of the latest technical, management and marketing training courses from Magneti Marelli Campus has been integrated. The BLOG provides access to the WRITE A POST function, thanks to which professionals can add a question with title, text and attachments. By enhancing the "License Plate" field, moreover, other data relating to the vehicle (Make, Model and Year) will be automatically extracted for better categorisation of the contents, which are easier to search and more detailed.
Each post is tagged and then categorised by car brand so that you can more easily find the information you are looking for. All posts will be tagged and then categorised by car brand so that information can be found more easily. Each piece of content hosts a 'You might also be interested in' sidebar with related posts so you can quickly see one or more previews of related topics (by title, tag, content or category).
The VIDEO TUTORIAL section contains videos from the official Magneti Marelli channelconstantly published in a playlist dedicated to Checkstar network workshops. In this way, video content appears in search results. Comments can be made directly in the platform or on the YouTube channel. A new section added in the latest redesign of the Tech Blog is the
ONLINE FORMS.
All faxes that workshops had to send to the Magneti Marelli Call Centre were grouped together and converted into online forms to simplify communication management and orders.
The forms have been optimised and new features have been added: the Call Centre receives an email notification containing the file in pdf format automatically signed by the sender. All forms sent are registered, reducing the risk of errors and simplifying the traceability of communications.
In the DOWNLOAD section users find a list of specific software to download and install on the tools available to workshops.
QUALITY AND MODERATION
All contents are moderated directly by the Magneti Marelli technical area by dedicated staff to control, optimise and classify the posts.
The presence of a dedicated team helps to detect and resolve content and form errorsensuring that the posts meet the required quality standards. In addition, the classification of posts according to subject areas helps users to more easily find information of interest to them and to improve the site navigation experience.
RESEARCH AND TIME OPTIMISATION
The new Checkstar Tech Blog is designed to optimise users' search times. In this respect, more emphasis has been placed on SEARCH in this latest version to allow users to know, before asking a new question, if someone has already faced a problem similar to theirs. An advanced search is also available to refine the results for more complex queries.
ADDED VALUE: SHARING EXPERIENCES
One of the strengths of this model are the commentsHighly skilled professionals can add their own content to ensure that vehicles in demand are repaired efficiently, safely and with genuine Magneti Marelli techniques and parts. Checkstar Tech Blog provides a wide range of information and tools to support professionals in troubleshooting and keeping up to date with the latest technologies and innovations in the industry.
Attachments:
This content is reserved to Checkstar network workshops.
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